Scheduling Specialist

This position retains responsibility for scheduling classroom space, both academic classes and ad hoc events; supports class setup and maintenance; works with campus entities to ensure appropriate use of university classroom space; works with campus entities to ensure maximum utilization of space for classes and ad hoc events; and utilizes PeopleSoft & 25LivePro in all job functions. This position requires excellent problem solving, negotiating, and decision-making skills to understand and apply University policies and procedures related to scheduling and space utilization.

Department Overview:

The Office of the Registrar is the hub of the University. We provide assistance with transcripts, registration and course scheduling, transfer credit and graduation evaluation, determination of Idaho residency for tuition, and catalog information.

Level Scope:

Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.

Essential Functions:

• Serve as the primary scheduler for all ad hoc events in classroom spaces. Ad hoc events include academic meetings, class review sessions, tutorial sessions, workshops, conferences, and student organization meetings/activities.
• Maintain responsibility for management of the Classroom Space Request form and email account.
• Support the academic schedule development cycle, under direction of the Manager of Academic Class Scheduling.
• Participate in both review 1 and review 2 of a scheduling cycle to ensure departmentssubmitted schedules that adhere to university policy. This includes: reviewing classes for standard meeting pattern policy, determining contact hours meet credit requirements, ensuring class setup matches approved curriculum, guaranteeing lecture/lab/discussion setup is correct, verifying that notes to students meet university standards, and resolving incorrect space assignments made by academic departments.
• Support ongoing schedule change requests and new workshop setup.

Knowledge, Skills, Abilities:

• Monitoring a records system to identify and correct errors.
• Researching a variety of sources to resolve problems.
• Exercising discretion in applying policies and procedures.
• Handling sensitive information related to student records.
• Excellent attention to detail.
• Exemplary customer service skills; ability to de-escalate tension.
• Excellent time management skills to master priorities and deadlines.
• Self-starter and able to work autonomously.

Minimum Qualifications:

Experience: monitoring record systems to identify and correct errors; interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs; analyzing information and researching a variety of sources to identify and resolve problems or issues; dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations; entering and retrieving data using a computerized record system; composing and proofreading business correspondence.

Salary and Benefits:

$19.04 per hour ($39,603.20 annually). Boise State University provides a best-in-class benefits package , including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year’s (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 9.27% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents
• See our full benefits page for more information!

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/