Project Manager

Department: Sales

Location: United States (Remote)

Description

The Role:

Ottimate is looking for an experienced Project Manager to lead and manage the end-to-end implementation process for new and existing clients. In this role, you will be responsible for ensuring the timely and successful execution of statements of work (SOWs) and the deployment of complex implementations. You will work closely with both internal teams and clients to ensure a seamless transition from opportunity closure to initial onboarding and full implementation and to manage existing client requests for enhancements and integration updates. You will play a key role in managing client relationships, facilitating project timelines, and overseeing all aspects of the deployment process.

What You’ll Do

• Lead the end-to-end implementation process for new clients, from project initiation to successful deployment.
• Collaborate with internal teams (product, engineering, onboarding, customer success) to ensure project timelines and deliverables are met.
• Manage client expectations and ensure clear communication throughout the project lifecycle.
• Develop and maintain detailed project plans, tracking progress against timelines and deliverables.
• Identify and mitigate potential project risks, ensuring timely resolution of issues that may impact the project timeline or deliverables.
• Facilitate meetings with clients and internal teams, ensuring clear and efficient communication and problem-solving.
• Provide regular updates and status reports to clients and senior management.
• Ensure that all aspects of the implementation process are documented thoroughly and accurately.

What You’ll Need

• Proven experience managing complex client deployments and platform implementations, ideally within a B2B SaaS environment. 5-7 years of experience
• Strong project management skills, with the ability to oversee end-to-end project execution, timeline management, and stakeholder communications.
• Proficient in project planning, resource allocation, risk management, and managing high-impact projects.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Ability to manage multiple projects simultaneously while maintaining a high level of quality and client satisfaction.
• PMP certification and AP Automation and related ERP experience preferred.

What You’ll Receive

We care deeply about making Ottimate an incredible workplace and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work.

The specific benefits/perks we offer are continually evolving, but currently include:

• Work from home in an energetic remote-first environment that supports flexible working hours and understands work-life balance.
• Competitive salary based on skills & experience.
• Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.
• Employer sponsored 401(k) with company match.
• Paid Time Off (and the encouragement to use it).
• Annual company retreats.
• Promote from within philosophy.

Beyond the tangible benefits though:

• You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.
• You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you’re constantly challenged and developing.
• You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution.
• Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.
• We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.
• Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.
• We truly love what we do and who we do it with – and we think you will too!