Regional Operations Manager

Who are we?

sKids was founded in 1996 when two parents created a structured out of school care service for primary aged children. Now we’re New Zealand’s favourite kid’s hangout, welcoming over 3800 tamariki each day at over 170 school sites. Working at sKids brings out the inner child in all of us! We like to have fun no matter what we do. Some of the activities you can be involved in include day trips, cooking, arts & crafts, science, sports and so much more!

Job Description

Perks & Benefits we offer:

• Competitive Salary
• 50% off selected sKids programmes
• Flexible working hours
• Travel Allowances
• Hybrid work

We are currently seeking a passionate and experiencedRegional Operations Manager (ROM)to oversee the delivery of service excellence, while growing the commercial viability of OSCAR services in the region.

As Regional Operations Manager, you willsupport a team of 2-3 direct reports (Senior Programme Leaders)who are regionally clustered to provide day to day support of their programmes.

This role will lead, manage and develop programme teams in our sites across the Central, West and East Auckland region and nurture effective relationships within our school communities. You will also be responsible for managing relationships with key school stakeholders (i.e. principals, and school councils) to ensure the retention and overall longevity of our school partnerships.

Reporting to the General Manager of Operations, you will work collaboratively with ROMs across the country to develop and execute strategies that facilitate growth and continuous improvement across our portfolio.

Key Functions of the role:

• Quality service delivery & OSCAR accreditation assessment outcomes
• Retention of services through operational excellence
• Effective relationship management
• Minimise risk and manage safety & compliance in services
• Manage service delivery to achieve budgeted results
• Lead and manage performance & development
• Effective utilisation of employees
• Engage and retain employees
• Effective relationships with schools
• Effective contract management

Qualifications

About you

The successful candidate will be able to demonstrate:

• Educational Leadership or Operational Experience managing across multiple regions
• A track record in a similar management role within a similar sized multi-site, distributed network organisation
• Ability to work in a fast paced and fun environment.
• A can-do attitude and willingness to lead from the front
• An ability to provide exceptional customer service
• Considerable experience leading and managing teams to achieve visible results
• Track record of managing compliance and reporting within a regulated industry
• Proven experience of developing and delivering to a quality and safety agenda
• Experience of managing continuous improvement and change

Knowledge and experience in OSCAR or Early Childhood Education is desirable but not essential.

Additional Information

How To Apply

Click APPLY or [email protected] confidential discussion. One of our friendly team members will contact you via email within a week of your application once you’ve been shortlisted!

Safeguarding

sKids is committed to Child Protection and the safeguarding of children and young people in our care and we expect all staff to operate in a way that reflects this intent. All successful applicants will be subject to a satisfactory Police Record Check. All applicants must hold the right to work in New Zealand.