Job Description

  • Job Description:
  • Location: Fully remote, Central Europe Time Zone
  • Start date: To be defined
  • Languages: English is mandatory

Duties and Responsibilities:

Exchange Online & Hybrid Management and Support

  • DMARC Monitoring & Compliance: Review DMARC reports to identify non-compliant senders and enforce email security protocols.
  • Threat Protection & Microsoft Defender Assessment: Regularly analyze threat protection policies, provide actionable recommendations, and optimize the security posture.
  • Message Hygiene & Policy Implementation: Design, implement, and manage policies for spam filtering, anti-phishing, and Safe Links to minimize malicious content.
  • Microsoft 365 Roadmap Monitoring: Stay updated on upcoming changes and service deprecations, proactively communicate updates to stakeholders, and prepare the organization for new features.
  • Exchange Online & Hybrid Support: Manage configurations, resolve issues, and establish best practices for online and hybrid messaging environments.
  • Message Trace & Audit Log Analysis: Investigate message flow issues, troubleshoot non-delivery reports (NDRs), and perform audits using message trace and audit logs.

SharePoint Online Management and Support

  • Administration & Configuration: Oversee SharePoint Online administration, including storage capacity management, permissions, access control, and security configurations.
  • Security & Compliance: Implement and monitor policies to ensure data integrity and adherence to regulatory standards.
  • Microsoft 365 Roadmap Presentation: Keep abreast of SharePoint Online feature updates, plan for their adoption, and communicate upcoming changes to stakeholders.
  • Best Practices & Guidance: Provide expert guidance to users and administrators to optimize performance, security, and overall user experience.
  • Tenant Assessments & Audits: Conduct regular evaluations of the SharePoint environment, identify areas for improvement, and perform comprehensive audits and investigations.
  • Advanced Management: Leverage Microsoft Syntex, Copilot, and other advanced SharePoint capabilities to enhance platform functionality.

Technical Requirements:

  • Microsoft 365 Expertise: Proven experience with Exchange Online, Exchange Hybrid, and overall Microsoft 365 administration.
  • Email Security Proficiency: Strong knowledge of DMARC, SPF, DKIM, and related email security protocols.
  • Microsoft Defender & Threat Analysis: Hands-on experience with Microsoft Defender and related threat protection tools.
  • Policy Design & Implementation: Demonstrated ability to design, implement, and manage messaging and security policies.
  • Message Tracing & Log Analysis: Proficient in using message trace and audit logs for troubleshooting and security investigations.
  • SharePoint Administration: Extensive experience managing SharePoint Online environments, including storage, permissions, and security configurations.
  • Advanced SharePoint Features: Familiarity with Microsoft Syntex, Copilot, and emerging SharePoint capabilities is highly desirable.
  • Roadmap Monitoring: Ability to track, interpret, and communicate updates from the Microsoft 365 Roadmap to diverse stakeholder groups.