Market Executive, Europe

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

The Role
We are looking for a pro-active team player with a passion for travel and great organizational skills, to join our team in Rome, providing support to our hotel partners and the hotel supply network in the Italy Region.

In this Role, you’ll:

* Support Market Manager on daily account management including but not limited to system set up, partner enquiries.
* Train new hotels on how to use the extranet, manage rates and availability on site
* Assist in activation of hotels in consultation with Market Managers to manage the supplier accounts
* Resolve all issues relating to accounting, allotment, notification, cancellations, etc. Participate in market and competition research
* Prepare business review reports as necessary
* Co-ordinate the merchandising activities for hotel partners with special deals and promotions
* Responsible for timely and accurate delivery of content and photos for the new and existing hotels
* Manage other ad-hoc administrative requests and operative tasks
* Support the team with the maintenance of relationships with local hotel partners, and coordinate with other departments involved in the assigned project

What you’ll Need to Succeed:

* Fluency in written and spoken English and Italian.
* Ability to work independently
* Dynamic, positive, and a good team player
* Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
* Legally authorized to work in Italy without sponsorship.
* Energetic and enthusiast with a real desire to grow and learn
* Relevant experience in e-commerce, Sales/Account management support, revenue/yield management would be an advantage but not necessaryDetail oriented and fast learning capability

Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it’s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?

* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

* We encourage flexible work arrangement

* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!
References

Visible links
1. https://www.youtube.com/watch?v=w4D31J3atps
2. https://www.youtube.com/@TripcomGroup