Tour Specialist – Multi-site – Seattle WA

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.

As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you’re passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.

We are looking for a personable Tour Specialist to join our property management team at Tripalink. In this role, you will be responsible for delivering a seamless, informative, and engaging tour experience for prospective tenants at our properties. As the face of our properties, you’ll play a crucial role in representing our brand and driving occupancy across multiple locations.

Responsibilities

• Tour Management: Conduct in-person and virtual tours for prospective residents, showcasing the unique features and benefits of each property, unit, and community.
• Scheduling and Coordination: Manage an organized schedule of tours, coordinating with property managers, leasing agents, and other team members to ensure a smooth experience for all visitors.
• Tenant Communication: Serve as a knowledgeable and approachable resource for prospective residents, effectively addressing questions and providing insights on the property, local amenities, and lease terms.
• Reporting: Track tour metrics, feedback, and conversion rates, providing regular reports to the leasing and marketing teams to help inform future strategies.
• Brand Representation: Maintain a high standard of professionalism in all interactions, serving as an ambassador for Tripalink’s brand values and customer service standards.
• Property Preparation: Ensure show units are clean, organized, and well-presented before each tour, coordinating with maintenance and cleaning teams as necessary.Drive to various locations across Seattle to conduct property showings.

Requirements

• Driver’s license: Valid driver’s license and clean driving record.
• Experience: Prior experience in property management, leasing, or a customer-facing role preferred.
• Communication Skills: Strong verbal and written communication skills, with an ability to engage and build rapport with prospective tenants.
• Organization: Excellent organizational and time management skills, with the ability to handle multiple tours and follow-ups daily.
• Tech Savvy: Comfortable using property management software, virtual tour tools, and CRM systems.
• Customer Focused: A passion for delivering outstanding customer service and an eye for detail.
• Flexibility: Ability to work weekends as needed to accommodate prospective tenants’ schedules.

Compensation

The estimated hourly cash compensation for this role is $22/hr with mileage reimbursement plus commission.

This is a part-time position offering flexible hours. If you enjoy interacting with people, exploring different neighborhoods in Seattle, and have a passion for Real Estate, we encourage you to apply!

What We Provide

• Excellent Working Environment: Energetic, Ambitious, Passionate
• Great Team Experience
• Regular Team Building Activities
• Free Community Event Entrance
• Leadership Cultivation & Individual Development
• Networking & Resources from External Partners
• Opportunities of Rotation Among Departments & Locations

Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Note On Pay Transparency

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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