Firefighter – Control

Firefighter – Control

£26,852 per annum, rising to £27,970 per annum following completion training

Full Time, 42 hours per week

12 Month Fixed Term Contract

Shropshire Fire and Rescue Service are currently recruiting for a number of Fixed Term Contracts within the Fire Control department.

Shropshire Fire and Rescue Service is a high performing, innovative and progressive organisation that has high ambitions for the service that it provides to the communities and people of Shropshire.

We currently have two opportunities for a Firefighter – Control post within Shropshire Fire and Rescue Service.

We are looking for individuals to work within a small team dedicated to receiving 999 emergency calls, dispatching and providing support to operational fire crews dealing with emergency incidents. Additional responsibilities of the team include a wide range of technical, operational and administrative duties.

We operate a Flexible-rostering duty system in our Fire Control department, working 2 days and 2 nights followed by 4 rota days. The flexibility arrangement involves coming off shifts when above optimal crewing and working where there are shortages. For more specific details around this please contact Theresa Simmonds, Fire Control Manager, by email to [email protected]

Eligible candidates are required to have:

• Good written and verbal communication skills
• Excellent interpersonal skills
• Computer literate, with keyboard skills of at least 30 words per minute
• Ability to calm and control situations involving emergency calls

Previous experience of emergency call handling is desirable. Interested candidates must have good written and verbal communication skills; excellent interpersonal skills; be computer literate with keyboard skills of at least 30 words a minute and be able to calm and control situations involving emergency calls.

Successful candidates will undertake 5 weeks training at our Fire Control Training Centre, followed by a further 4 weeks training in post.

Closing date for applications is Monday 24 February 2025. Interviews are scheduled to take place week commencing 10 March 2025 which will include a typing test and an emergency call handling role play.

The position is currently based at Headquarters, St Michael’s Street, Shrewsbury, with a planned relocation to our Telford site early in 2026.

Successful candidates will be required to undertake a Basic Disclosure Check.

The role includes the following benefits:

• Local Government Pension Scheme
• Paycare Healthcare Benefits Plan
• Occupational Health Services

Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority people who are under-represented in our Service.

Attached documents

Firefighter (Control) Temporary FT JD.doc