Warranty Administrator (Automotive)

Company: Summitnext Technologies

Location: Damansara City Mall, Kuala Lumpur

Job Type: Full-time

Basic Salary: RM 3,000

Job Summary:

We are seeking a highly motivated and results-driven Warranty Administrator to join our team in Damansara City Mall.

Key Responsibilities:

• Process claims for validity and accuracy in timely manner.
• Processes all necessary documents pertaining to warranty claims, payables, and parts for every warranty claim.
• Review all warranty paperwork to ensure proper documentation and verify criteria compliance.
• Maintain detailed notes about warranty issues.
• Understand standard warranty coverages and purchased coverages.
• Perform administrative duties from ordering to arrival, submission of reimbursement and issuing notification to owners.

Requirements:

• Previous experience in automotive warranty administration or related field preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Nice to Have:

• Experience in the automotive industry or related field
• Certification in sales or marketing

What We Offer:

• Basic salary RM3000 per month
• KPI allowance up to RM300
• Ongoing training and development opportunities
• Collaborative and dynamic work environment

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• 5 days a week