Accommodation Room Checker
Job Description
Fota Island Resort are currently recruiting for an Accommodation Room Checker to join our professional team in the Accommodation department.
The successful candidate will have a passion for hospitality, be innovative, motivating and energetic for this hands-on role. If you think you have what it takes, we look forward to hearing from you!
Staff Benefits Include
- Company Funded Educational Training Programs
- Discount on Dining options of up to 50%
- Reduction on accommodation for family and friends
- Discount for Spa treatments and products
- Use of Health Clubs and pool
- Staff service awards
- Staff appreciation events
- Staff Dining Facilities
- Staff Parking
What We Are Looking For
- Previous experience in a similar role
- Excellent interpersonal and communication skills
- Exceptional customer service ethic
- Attention to detail
- Time management
- Positive can do will do attitude
- Flexibility in working hours
Responsibilities
Conduct daily room inspections to ensure the company standards in cleanliness and maintenance are met.
Ensure all associates on shift are briefed regarding the day’s operation
Assist Supervisor & Manager in training & coaching new and existing team members
Identify & implement opportunities to upgrade service levels
Ensure daily handover is complete and accurate
Support in cost control process i.e. in preparation of rosters, requisitions, checking stock levels
Ensuring adherence to brand standards and SOPs within accommodation
Participation in Departmental meetings
To project a pleasant and positive professional image to all contacts at all times
Manage needs and expectations of guests
Maintain positive teamwork at all times
Monitor use of cleaning checklists
Assist in dealing with customer comments