Assistant Director of Education and Communications

Job Function: Collaborate with and support the directors on educational projects, resources, and programs. Serve as the department’s communications liaison, implementing communication efforts with relevant staff. Play a leading role in national-level work aimed at advancing and educating the membership in fostering a sense of belonging and well-being.

Job Responsibilities   

• Communicate with and guide the membership and other key constituents through the development of relationships and educational and best practices resources.
• Contribute in meaningful ways to the creation, facilitation, and assessment of educational modules, workshops, resources, and programming related to fostering environments of respect and belonging that are informed by research and best practices, as well as successfully deliver this content in a variety of settings.
• Work with the director to create and implement a communications plan that includes sharing various office-related initiatives with key internal and external stakeholders working alongside NCAA communications staff.
• Collaborate and support the directors to develop programming and manage logistical on-site management for key department programs and initiatives associated with the department’s mission.
• Assist the primary liaisons in actions/initiatives related to the association-wide committee(s) that the department supports.
• Lead the department’s social media campaign efforts working alongside the post-graduate intern.
• Manage the timely and substantive updating of the department’s webpage to ensure that membership needs are being served as well as possible.
• Other duties as assigned.

Job Requirements 

• High school diploma or equivalent required.
• Bachelor’s Degree preferred.
• Two to four years of professional experience in a similar role.
• Understanding of the Association’s structure and function.
• Advanced writing skills and interpersonal communication skills to build and maintain relationships at all organizational levels and with a variety of external partners.
• Demonstrate an ability to work with and understand individuals of all backgrounds, especially with internal and external members and partners.
• Understanding of social impact through sports’ landscape.
• Demonstrated experience in serving as communications liaison or supporting department’s communications efforts.
• Demonstrated experience in the creation, organization and implementation of high impact programs, workshops and/or resources.
• Strong project management and organizational skills.
• Estimated Travel Required: <20%
• This position will be based out of the national office in Indianapolis, Indiana.  Current work environment is hybrid; 3 days in the office and 2 days are remote.

Key Competencies 

• Effective Communication| Can exchange ideas, thoughts, opinions, knowledge, and data so that the message is understood with clarity and purpose.
• Accountability| Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
• Project Management |The discipline of planning, organizing, and managing resources to bring about the successful completion of a specific project.
• Attention to Detail| Allocates cognitive resources to achieve thoroughness and accuracy when accomplishing tasks, no matter how small or large.
• Critical Thinking| Ability to examine issues and ideas and to identify good and bad reasoning in a variety of fields with differing assumptions, contents, and methods.

Core Values

• LEADERSHIP| We actively listen and continually strive to provide vital solutions, counsel and advocacy for student-athletes and intercollegiate athletics.
• INCLUSION| We seek and incorporate different perspectives and experiences to drive innovation and impact.
• COMMUNICATION| We commit to an environment of openness to build trust and make timely decisions.
• COLLABORATION| We work together, based on mutual respect, to lead and serve our stakeholders.
• ACCOUNTABILITY| We take ownership for our actions and results to add value every day.