Admin

Job Requirements

Job Benefits

• Scheduling & Coordination
• Arrange and schedule appointments for technicians and installers based on availability and workload.
• Coordinate with customers to confirm delivery and installation dates and times.
• Update and maintain the appointment schedule in the system to avoid conflicts.
• Communicate any last-minute changes or delays to both technicians and customers.
• Ensure all necessary equipment, tools, and materials are prepared before installation.
• Delivery Order (DO) & Invoice (INV) Preparation
• Generate Delivery Orders (DO) & Invoices (INV) for all scheduled deliveries and installations.
• Verify that DO and INV details match the order and service provided.
• Ensure proper documentation and filing of DOs and INVs for record-keeping.
• Customer Communication & Support
• Contact customers to schedule and confirm delivery and installation appointments.
• Provide updates or reminders regarding upcoming appointments.
• Address customer inquiries related to delivery, installation, or invoicing.
• Handle rescheduling requests or urgent changes in delivery/installation.
• Internal Coordination & Reporting
• Work closely with the sales team, warehouse, and logistics team to ensure smooth operations.
• Communicate with technicians and installers regarding job details, locations, and timing.
• Maintain an updated log of all scheduled appointments, completed installations, and pending tasks.
• Generate daily/weekly reports on deliveries, installations, and invoicing status.
• Documentation & Compliance
• Ensure all DOs and INVs are properly recorded and filed.
• Maintain accuracy in scheduling records to avoid missed appointments.
• Follow company policies and procedures related to delivery and installation coordination.
• Minimum SPM, Diploma or higher education.
• Has Experience in Inventory/stock will be an advantage.
• Excellent verbal communication skills in English, Bahasa and Mandarin.
• Be thorough and pay attention to detail
• Able to work well with others
• Able to work on your own
• Sensitivity and understanding
• Flexible and open to change
• Proficient in Microsoft Office and Excel.
• Working location: Pusat Perdangangan One Puchong, Puchong, Selangor.
• EPF, SOCSO included
• Annual Leave.
• Medical Leave.
• Medical Claim.
• Public Holiday Close. (Refer to the company list)
• Annual Increment (depends on performance)
• Annual Performance Bonus
• Career Enhancement