Officer, IT Support (Maintenance)

Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 LOCAL and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to ‘Serve the Community’. The Bank’s slogan of ‘For Personalized Service’ and ‘All in a Family’ denotes the Bank’s devotion to providing personalized services to its clients and promoting a harmonious relationship among its staff members.

Responsibilities

• Handling user requests of computer hardware and software maintenance services
• Supporting IT help desk services and hardware/software problem management
• Providing onsite services at branches/ departments offices for problem solving including fixing hardware and software problems, computer equipment installation and set-up, and answering end users’ inquiries on computer equipment usage

Requirements

• Higher Diploma/ Diploma holder in Computing Studies or related disciplines
• Minimum 3 years of relevant experience in desktop hardware and software maintenance supports, preferably in banking industry
• Familiar with PC software and hardware knowledge
• Good communication skills with ability to work under pressure

We offer competitive remuneration commensurate with candidate’s background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking “Apply Now” or visiting https://www.shacombank.com.hk/eng/about/career/Career.jsp.

We are an equal opportunity employer.

Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank’s personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.