Account Manager, ABACUS, International Seller Growth

We are seeking a dynamic and results-driven Account Manager team for our compliance business programs, specifically focused on our cross-border trade compliance program and related 3P compliance initiatives. This role is pivotal in driving the growth and success of our seller base, with a particular emphasis on recruiting, onboarding, launching, and ensuring units delivery/commitment from our cross-border program. The position requires close collaboration with brokers, partners, and product teams to create a seamless ecosystem for cross-border trade. This role offers an exciting opportunity to shape the future of our cross-border programs and drive significant business growth. The ideal candidate will be a strategic thinker with a hands-on approach, capable of navigating complex international business landscapes while delivering exceptional results.

Key job responsibilities

• Program Support and Growth:
• Execute strategies to recruit new sellers into cross-border programs
• Research high-potential markets and seller segments
• Support seller onboarding and launch processes
• Contribute to improving onboarding materials
• Units Delivery and Commitment:
• Track and report KPIs for units delivery
• Implement strategies to increase seller productivity
• Support sellers in overcoming operational barriers
• Monitor cross-border performance metrics
• Stakeholder Collaboration:
• Work with cross-functional teams (product, logistics, compliance)
• Participate in program meetings and provide updates
• Maintain relationships with sellers and internal partners
• Document and share seller feedback
• Data Analysis and Reporting:
• Generate program performance reports
• Identify and communicate performance trends
• Flag opportunities for program optimization
• Process Enhancement:
• Follow established processes for recruitment and onboarding
• Suggest and document improvements based on experience
• Support process improvement initiatives

Basic Qualifications

• 2+ years of sales or account management experience
• 2+ years of digital advertising and client facing roles experience
• Experience with Excel
• Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

• Experience analyzing key open issues and resolution metrics for each of the managed accounts
• Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company – ADCI HYD 13 SEZ

Job ID: A2903375