Level 1 Helpdesk Representative

What You’ll Do

• Provide IT support and troubleshooting over the phone and e-mail.
• Keep customers happy by resolving issues quickly and clearly.
• Work with our team to make sure everything runs smoothly!

What Do We Offer

Location: 100% on site, Bogotá – Chapinero

Schedule: Monday to Sunday, 8:00 AM – 6:00 PM EST

Contract: Indefinite term

Salary: COP 2,850,000 + Commissions up to 200,000 COP

Benefits: Laika Membership + Netflix or Spotify (after 1 month)

What We’re Looking For

• B2+/C1 English skills.
• High school diploma.
• Previous Helpdesk or IT Support experience.
• A positive attitude and great communication skills!

Interested?

Send us your resume and let’s get started! We can’t wait to hear from you! ?