Lobby Ambassador

Essential Duties And Responsibilities

• Anticipates traffic in all entrances and obtains specific instructions from superior regarding scheduled arrivals and departures as well as functions and events
• Gives pertinent information about the Hotel and the entire property to guests inquiring about this information
• Provides related information to arriving guests
• Provide guest information such as directions, functions/events, scheduled attractions, etc.
• Greets guests when entering or leaving the property
• Gives instructions and directions to taxi drivers as requested by guests.
• Coordinates with Concierge should there be a need to assist guests with their luggage or transportation requirements

Requirements

EXPERIENCE REQUIRED

• At least college level
• With modelling/ushering experience
• Customer service oriented
• At least 5’6 in height
• Good command of the English language
• Knowledge of another foreign language is an advantage but not required