EHK

To achieve the highest quality of cleanliness for the resort by directing and coordinating the Housekeeping operation in accordance with the standards of Evolve Back Resort

• Job description.
• Provides a clean, well maintained resort by supervising the Laundry and Housekeeping operations
• Schedules employees in accordance with forecasted occupancy, adjusts staffing as necessary for sudden changes in occupancy
• Coordinates availability of rooms with Front Office Manager
• Supervises the daily activities of the housekeeping staff
• Monitors the responses on guest feedback identifies problem areas and formulates solutions
• Outsource laundry Budgeting and planning
• Vendors management
• Budget planning
• Maintains safe working conditions within department and resort
• Insures that all employees follow safety rules and procedures
• Takes corrective action where required to improve safety of work areas.
• Approved budget by assisting in the preparation of annual budget
• Monitors performance of the department against approved budget; makes appropriate recommendations as necessary. Controls operating and payroll costs of staff.
• Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
• Selects, orients, and trains qualified employees
• Conducts effective employee meetings and counseling sessions
• Determines, communicates, and monitors achievement of standards of performance on a timely basis
• Abilities and Skills : Should be diplomatic, calm, detail oriented, safety minded, team player, honest and trustworthy. Should be flexible to work in shifts.