Job Description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

  • This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
    • Verify purchase requests for accuracy, completion, required approvals, and compliance with contract. Follow-up with stakeholders to properly complete requests.
    • Verify risk has been assessed for each purchase and identify potential risks that have been added to a project without a risk assessment
    • Interact with vendors to resolve transactional issues on a daily basis.
    • Coordinate with sourcing analysts and category managers to assist in sourcing initiatives.
    • Ensure accuracy of order placement to contract as well as terms and conditions with the vendor.
    • Address all inquiries on order status of product and services.
    • Collaborate with business units and other stakeholders to resolve discrepancies related to procurement issues.
    • Perform administrative duties including drafting of Work Statements, metrics reporting, data entry into different procurement systems.
    • Interface with Accounts Payable for payment issues relating to vendors.
    • Draft and execute low to moderately complex contracts and orders.
    • Respond to inquiries and issues from internal customers related to services provided by the Buying Center.
    • Prioritize requests from internal customers into urgent vs. non-urgent requests.
    • Deliver procurement and systems support to internal customers over the phone and via email in an effective and efficient manner.
    • Troubleshoot internal customer issues regarding the services provided by Procurement Operations.
    • Document the problem and provide appropriate follow up to meet internal customer service levels.

Qualifications

  • 3+ years of experience as a sourcing and/or procurement professional, preferably with a major financial institution or payment card company
  • SAP Ariba knowledge a plus
  • 3+ years of procurement transaction processing experience in shared services or centralized procurement operations center
  • In-depth understanding of company policies and procedures and their application to the processing of center transactions (e.g. processing purchase requisitions, processing purchase orders, modifying purchase orders, soliciting bids for small dollar transactions, executing RFQ’s, as required)
  • Proven track record of successfully executing multiple types of transactions simultaneously
  • Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on course of action
  • Knowledgeable about contract terms and conditions
  • Experience managing internal customers and users who interact with the Buying Center (e.g. customer care, customer help, phone based training, coaching and guidance)
  • High level of self-motivation and initiative, and ability to operate effectively as a team player
  • Understanding of process mapping and continuous improvement methodologies
  • Undergraduate degree preferred
  • Professional accreditation in sourcing or procurement a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.