Job Description
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We’ve already changed millions of lives and we’re ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We’ll get there by constantly reinventing unique biosensing-technology experiences. Though we’ve come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet The Team
Dexcom is seeking an administrative assistant to join our Inside Sales and Customer Operations Team. This team is accountable for ensuring an excellent customer experience, right from a prospects time of interest through to being a tenured customer. This position will support the team in ensuring critical information is received, entered accurately into our customer database, and distributed properly. This position also plays a vital role in ensuring adequate documentation is maintained.
Where You Come In
- Process incoming documents via fax and email
- Enter new persons and organizations into a customer database, and maintain existing accounts
- Perform simple reporting and utilize reports to track tasks to completion
- Support for Inside Sales and Customer Service with order management tasks in our CRM system
- Call clients to obtain information necessary for Dexcom funding approvals
- Be willing and able to perform duties and assignments as required by department
What Makes You Successful
- Your strong English language written and verbal communication skills are a necessity. Communication must be clear, organized, and professional.
- Your flexibility and availability to work various shifts is critical to your success and therefore it is important that your attendance is predictable and reliable.
- You have strong organizational skills and a drive to get things done
- You have an eye for detail and always ensure things are done correctly and accurately
- You are comfortable working in Microsoft Office and have experience in Salesforce or a similar CRM platform
What You’ll Get
- A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required
- 0-5%
Experience And Education Requirements
- Typically requires a minimum of 2-4 years of related experience and a High School diploma/certificate or equivalent.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.