Chief Operating Officer (COO)
Job Description
Strategic Planning, Financial Management, Operational Excellence, Data-Driven Decision Making, Change Management, Leadership and Team Building, Risk Management, Supply Chain Optimization,
- Responsibilities of COO :
Oversee operations: Manage the agency’s day-to-day operations, including account management, project management, and creative services
Develop strategies: Create and implement plans to achieve the agency’s goals, such as growth strategies, expansion into new markets, and revenue goals
Manage budgets: Ensure the agency operates within its financial constraints and meets profitability targets
Improve processes: Identify opportunities to improve efficiency and meet client needs
Build relationships: Collaborate with the CEO and account management teams to build strong client relationships
Ensure compliance: Ensure compliance with company, state, and federal regulations
Prepare reports: Prepare operational reports and management reports for the CEO
- Other duties:
Manage capital investments and expenses Monitor performance and take corrective measures
Develop and implement policies and programs
Assess and implement new technologies
Perform employee reviews
Cultivate and provide opportunities for rising talent
- Reporting A COO typically reports directly to the CEO and is considered the second-in-command within the company