Call Center Representative

February 17, 2025

Job Description

Skills:
Excellent communication skills, Customer service orientation, Problem-solving abilities, Knowledge of product/service offerings, Call Centre jobs in delhi, Call Centre jobs for freshers,

Contact – 9911060142,

Company – Elina Group

Location – Patparganj New Delhi, Nearest Metro – Mayur Vihar Phase I

Job Overview

Elina Group is seeking a Fresher Call Center Representative to join our team in New Delhi. This full-time role is ideal for individuals with 0 to 1 years of experience and is located at our headquarters in Delhi. As a Call Center Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.

Qualifications And Skills

  • Must possess customer service orientation for addressing client needs effectively and promptly (Mandatory skill).
  • Strong desire to work in call center jobs in Delhi, willing to adapt to the vibrant local work culture (Mandatory skill).
  • Aspiring candidates looking for Call Centre jobs for freshers in a dynamic fast-paced environment (Mandatory skill).
  • Excellent communication skills to articulate product information clearly and engage with clients.
  • Problem-solving abilities to identify issues and provide effective resolution promptly.
  • Solid understanding of product and service offerings to ensure accurate information delivery to clients.
  • Ability to manage stress in a professional manner and maintain composure during customer interactions.
  • Team player with a positive attitude and willingness to collaborate with colleagues to achieve common goals.

Roles And Responsibilities

  • Handle inbound and outbound calls to address customer inquiries and resolve issues promptly.
  • Maintain thorough knowledge of company products and services to provide accurate information to customers.
  • Document customer interactions,

Contact – 9911060142,

Company – Elina Group

Location – Patparganj New Delhi, Nearest Metro – Mayur Vihar Phase I