Network Operations Engineer

Engineering, Information Technology
Wellington (Wellington), Wellington (New Zealand), New Zealand
February 17, 2025
Full-time
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Job Description

Fusion is a team of mavens all connected by a drive to improve the lives of New Zealanders through ideas and technology. We enable government agencies and businesses to operate, thrive and grow.

We love finding solutions in the challenging, supporting kiwis to achieve more through tech. Above all, we deliver exceptional services and support to our customers.

The Role

This key role combines the design of network solutions and policies with effective communication skills. From design documentation to workflow and policy, we are looking for an active team player with an ear for listening and a knack for communicating technical concepts internally and to our customers.? ? ??

This key position involves input through the full cycle of network engineering, from design, customer engagement and delivery, to the operation and analysis of our national networks.

Responsibilities

  • Collaborate with team members and participate in active network discussions and solutions.
  • Create quality network design documentation and draft network processes, procedures and policies.
  • Engage customers, service delivery and design teams, translating workflows into measurable business outcomes.
  • Develop and maintain automations to resolve alerts and incidents.
  • Review and operate monitoring and alerting systems, identifying gaps to increase visibility and improve operations.
  • Perform root cause analysis on complex network problems, interacting with vendors towards resolution.
  • Perform incremental day-to-day provisioning changes and failure testing to validate service stability.?
  • Participate in on-call rotation supporting the network.

Your talent

  • Your conversational skills are excellent and you love to take ownership of everything you do. You’re passionate about IT, stay up to date with latest tech developments and love to challenge the status quo. You intuitively are:
  • A quick thinker and natural troubleshooter with extensive knowledge and diagnostic skills,
  • Professional and well presented,
  • Able to work autonomously and prioritise effectively,
  • Passionate about IT and continuous learning, and
  • Adept at resolving complex issues and communicating outcomes.

Your Experience

You have broad technical experience with a proven track record as a Network Engineer, with extensive knowledge of:

  • Routing, switching, security technologies and effective troubleshooting methods at all layers of the OSI and TCP/IP models, such as copper and fibre cabling standards, VLANs, VXLAN, MAC address tracing, ARP, LAGs, MTU issues, MPLS, IGMP, 802.11 Wi-Fi, BGP, OSPF, IPv6, IPVPNs/VRFs, IPSEC/SSL VPNs, VRRP/HSRP, PIM, firewall troubleshooting, NAT, DNS, DHCP, SNMP, VoIP/SIP.
  • Familiarity with “network and infrastructure as code” toolsets, such as source control (e.g., Git), CI/CD pipelines, automation frameworks and configuration management platforms (e.g., Ansible, Terraform).
  • Hands-on experience supporting repeatable, reliable, and scalable network architectures including fault tolerance, performance tuning, monitoring systems, statistics/metrics collection, high availability and disaster recovery.
  • Analytical and troubleshooting experience in enterprise or service provider networks, public cloud networking & security (Azure/AWS/GCP), IoT/OT networking, software-defined networking (e.g., SD-WAN), demonstrating task prioritisation to solve complex network challenges.
  • Experience in coding or scripting in at least one language, such as Python, PowerShell, or a Linux shell.
  • Industry leading certifications preferred, such as CCNP, CCIE, JNCP, etc.
  • and a Bachelor’s degree in Engineering, Computer Science, or similar fields. This requirement can be substituted with demonstrated equal experience.

The formalities

Wellington-based, clean driver licence, own car, clean criminal record and legal right to work in NZ

About Us

Fusion Networks are passionate about IT, we are true technologists who love what we do. We are a forward-focused company that thrives on being innovative and future aligned, as we grow into new areas of work.

If this sounds like your next step, please apply online ensuring your CV/Cover letter clearly identify how your technical experience aligns with our requirements. You will be receiving an email from our HR platform Employment Hero with follow up questions.

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