F&B Service Associate 2, Food Court

Responsible in taking guests’ food and beverage orders and provide their selections timely and efficiently.

Overall Job Responsibilities

• Make sure that the needs of the customers are met: plates, utensils and glasses are in place; table napkins or tissues are present; beverages are correctly placed as per customer’s order and other customer requests are satisfied.
• Help in cleaning of the tables, refill condiments, and set up the table in the proper manner that is being taught.
• Serve the food to the customers.
• Provides hands-on support to the supervisors and bussers in all areas of their assigned duties.
• Ensures that effective link is maintained between kitchen and service areas.
• Assist in opening and closing of the all the areas in the restaurant.

Functional Job Responsibilities

Function 1

• Greet the customers upon entering the food and beverage establishment.
• Take note of their meal and drinks order ensuring through repeating the order to the customers that he got all the order correctly.
• Give the customers their bill after their meal and collects the payment.
• Sets a personal example for right conduct and behaviour for an open eyed, respected and effective colleague of the restaurant.

Function 2

• Hand out the menu; give the customers recommendations on which food are best sellers and describes the food of how it is cook and such if the customers ask for their assistance in understanding the menu.

Function 3

• May also be assigned to other duties such as floor mopping, restroom cleaning, replenishing of stocks in the service area, etc. that may be performed before, during and after their meal service.

Requirements

• Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in Food & Beverage Services Management or equivalent.
• Proficiency in spoken and written English is required.
• Experience preferred in other recognized five star hotels / resort / casino properties local or abroad.
• Able to effectively communicate with all levels of co-workers and Management.
• Have a well groomed, professional appearance.
• Flexibility to work any shift on any day of the week.