Jr. IT Specialist
Job Description
The firm is experiencing rapid growth, which presents unique opportunities for an un and coming IT professional to gain exposure to the growth, development, and operations of both a growing company, and a law firm. The firm is dedicated to the highest quality legal representation, a collaborative firm culture, and unrivaled customer service to our clients. This position is an excellent opportunity for an individual with minimal IT experience providing day to day IT assistance to internal “clients.”
Job Description
We are seeking a motivated and detail-oriented Junior IT Specialist to join our dynamic team. The ideal candidate will have at least one year of experience in IT support. This position requires a strong understanding of Windows operating systems and proficiency in Microsoft Office 365.
Key Responsibilities
- Provide technical support and assistance to end-users in a fast-paced environment.
- Troubleshoot and resolve hardware and software issues efficiently.
- Conduct research to identify solutions and improve IT processes.
- Prioritize and manage workload effectively to meet deadlines.
- Maintain excellent customer service and communication skills while interacting with team members and clients.
- Follow through and follow up on assigned tasks to ensure timely completion.
- Demonstrate proactive attention to detail in all aspects of work.
Qualifications
- Minimum of 1 year of experience in IT support or a related field.
- CompTIA A+ certification is preferred.
- Intermediate knowledge of Windows operating systems and Microsoft Office 365.
- Strong research skills and the ability to prioritize tasks effectively.
- Excellent interpersonal and customer service skills.
- Ability to thrive in a fast-paced work environment.
- Strong attention to detail and proactive problem-solving abilities.
If you are passionate about technology and eager to contribute to a collaborative team, we encourage you to apply for this exciting opportunity!