Social Events Coordinator

Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds

The Role

As an integral part of the Meeting & Events Sales team, the Social & Events Coordinator will be a key point of contact for all of our wedding couples and special event clients. Supporting with the organisation of first-class events, helping to maintain and improve The Lensbury’s reputation as a leading venue for events.

Key Responsibilities

• Coordinating events such as weddings and corporate events.
• Managing event reservations, and liaising with organisers to ensure full information is available.
• Promote and maximise the use of the Conference and Function Rooms.
• Ensure a good knowledge of both Hospitality and Events special events and sales initiatives to apply agreed criteria to booking requests ensuring optimum revenue and service standards are maintained.
• Provide all visitors to The Lensbury with a warm and efficient welcome and support before and during events, developing good working relationships with customers.
• Work closely with all other departments within The Lensbury and ensure they have all the necessary information and documentation to meet customer requirements.
• Provide Reception cover when required, and carry out other duties as identified.

What are we looking for?

• Exceptional interpersonal skills to enhance the service standards throughout the organisation
• Excellent communication, guest service and time management skills
• Experience in Corporate Reception or a similar role
• Meeting & Events experience would be an advantage
• Computer skills, specifically Microsoft Office Suite (Word, Excel)
• Knowledge of the Opera Cloud system

Shift Pattern

24 hours per week

Evening & Weekend Availability

What’s in it for you?

• Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
• Discounts – Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the L+R portfolio
• Employee Assistance Programme (access for your family also)
• Online Benefits Portal
• Fully-funded Apprenticeships
• Free lunch and free parking
• Staff social events/parties/awards
• Cycle to Work Scheme