Retail Operations – Reliance Brands Limited

Job Title – Retail Ops

Job Purpose

• To ensure the delivery of operational KPIs and sales & profitability plan across stores.
• Drive sales and profitability across the chain by developing a store specific music sheet and

executing the same through the store team.

What Is Expected From You

Retail Strategy, Brand Presence & Business Plan

• Formulate retail operating plan with budgetary controls
• Ensure standardization across stores and brand essence
• To identify underperforming stores and develop a business plan to address and manage issues effectively
• Drive various R&R programs for the store design, develop, validate and change

Sales Operations & Profitability

• Effectively manage and review P&L of all the stores to optimize store profitability and
• standards
• To ensure that all stores adhere to compliance requirements in all areas of operational activity,
• brand standards, company policies and procedures
• Monitor, review and ensure all KPIs of the store manager are met on on-going basis

People Development

• Optimize hiring of manpower in line with the business plan and stores roll out.
• Coach store managers to seek and continuously develop knowledge of competitor activity and local market conditions on enhancing store profitability.
• Mentor store managers\FCs on driving high profitability and standards – with special focus on the non or low performing stores.
• Facilitate knowledge sharing and a best practices (internal and external) get replicated across stores.
• Create talent pipeline for managerial roles in stores.

Desired Skills And Abilities

• Minimum 12 years of experience in premium\luxury segment
• Ability to manage and develop a positive and productive Store teams
• Exceptional leadership skills with the ability to drive and motivate performance through
• effective coaching skills.
• Demonstrate strong business understanding with flair for fashion retailing
• Exceptional communicator and good at interpersonal skills

Education & Experience Required

• MBA from a reputed B-School
• 5 years of experience in similar role for Business manager /Retail Operations function
• Preferred Industries Organized Fashion Retailers/Ecommerce companies