Human Resource Service Officer

Responsible for maintaining and managing HR-related documents, ensuring compliance with administrative requirements, updating HR data across relevant platforms, assisting employees with HR system issues, and providing necessary HR-related letters. This role ensures smooth HR operations by supporting document management, system updates, and employee inquiries.

Responsibilities

• Maintain HR-related documents such as employment contracts, Non-Disclosure Agreements (NDA), and personal files, ensuring proper documentation and availability.
• Ensure all administrative requirements related to HR are met, including responding to document and data requests for audits.
• Update and maintain HR data in all relevant platforms, including OneTrace and SharePoint.
• Assist employees in troubleshooting portal-related problems or any HR system issues.
• Provide letters for various HR-related matters, such as employment verification, promotions, and other employee-related documentation.

Requirements

• Bachelor’s degree in HR Management or Psychology
• Min 2-3 years of working experience in related position.
• Familiarity with HR systems, including One Trace and SharePoint.
• Strong organizational and administrative skills with attention to detail.
• Excellent problem-solving abilities and abilities to support employees with HR system issues.
• Effective communication skills and ability to handle confidential information responsibly.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other HR-related software.