Logistics Specialist – Ghana (Accra)

Location: EMEA-Ghana

Description

This position is ideal for mid experienced individuals to join the Align Ghana Team as a Logistics Specialist, handling our import and export operations as well as administrations required. Partnering with Sales and Customer success Teams, you’ll provide updates to shipments and other relevant insights to support the local Team. This role is a vital in shaping Align’s overall business success.

Key Responsibilities

Logistics & Supply chain:

• Delivery of Invisalign MEA cases and marketing products throughout Ghana
• iTero and consumables distribution within Ghana
• Managing delivery processes inbound/outbound logistics follow up with customs, freight forwarder and relevant authorities
• SAP transactions for orders and goods movements
• Support customers and partners with logistics solution when needed
• Managing import permits
• Monitor inbound/outbound shipments to intervene if required
• Receiving/sorting/packing of products before distribution
• Generate required reports with Salesforce
• Prepare Airway bills and related shipping documentation
• Negotiations with freight forwarders to reduce operational costs
• Fulfillment of Webstore orders
• Storage handling, stock counting and entering stock transactions in internal systems and reporting
• Liaising with CS, Finance, Legal and Sales to ensure service excellency
• Provide support with managing the office facilities and stationery supplies
• Assist with all document collections for organization
• Any other related admin support, as requested

Facilities

• Facilities management and in house event support
• Facilities maintenance

Marketing

• Support of customer facing events physically if needed
• Logistics support for events

Customer Success

• Direct support of doctors and support of CS team

Skills Knowledge & Expertise

• Bachelor’s degree in Logistics preferred
• 5+ years in logistics or a similar role.
• Strong problem-solving skills and perseverance
• Excellent communication skills.
• Ability to work both independently and collaboratively.
• Strong Excel skills, experience with SAP.

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Global Diversity Statement

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.