EV – Product Specialist
Job Description
Location: Kochi, IN
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Position Summary With Job Responsibilities
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- Drive Retail EV sales volume as well market share and enhance customer’s pre and
post purchase experience
- Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale
- Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV
- Responsible (along with Dealer Sales Executives) for achievement of retail targets
- Work with dealer sales executives to drive EV sales in dealerships
- Manage and ensure activation of leads
- Ensure 100% follow-up of leads to logical conclusion
- Conduct micro-market activations (Events at offices, malls, apartments, etc.)
Conduct home visits and product demonstrations to customers
Education
Graduation
Work Experience
3-4 Years
Tata Motors Leadership Competencies
Customer Centricity – Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Developing Self and Others – Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Driving Execution – Translating strategy into action and execution
Leading by Example – Encouraging and following ethical standards
Leading Change – Recognizing the need for change, initiating and adapting to change
Motivating Self and Others – Inspiring teams and individuals
Functional Competencies
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