Business Operations Analyst

Prepares operations analyses including analysis of operational processes, target market, business activity and makes proactive recommendations for improvement. Develops process analyses, designs and simulations. Requires a solid understanding of the organization’s business operations and industry and possesses strong analytical skills. Provides statistical information to ensure the most effective utilization of resources. Track, maintain and provide current information on the operation’s business scorecard to develop story of website traffic and behavior. Understands billing concepts to support complex operational needs. Develops and maintains BI reports. Tracks changes in data and ensures cleanliness of source data.

• Performs and completes daily, routine tasks, receiving instruction from manager as needed.
• Provides basic, routine support for process and operations activities that optimize efficiency.
• Assist in operational planning by researching, collecting, analyzing and consolidating basic business data.
• Drafts reports with preliminary findings.
• Provides basic, routine data to clients and vendors.
• Assist billing function with complex concepts and applications.
• Engage with clients on a regular basis to develop understanding of business need and use cases.
• Support in-office related responsibilities and take part in routine organization efforts.
• Maintain system data cleanliness and assist with ad-hoc BI report building.
• Education Required: B.A. or B.S. degree in a Business, Information Management, Information Technology or a similar discipline.
• Experience Required: At least 2 years
• Strong Microsoft Excel skills
• Experience with Business Intelligence tools
• Basic understanding of data architecture

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

In addition to base salary, Nasdaq offers significant other compensation (annual bonus/commissions and equity), benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq’s programs and rewards are intended to allow our employees to:

• Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
• Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
• Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
• Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
• Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page.