Job Description

Skills:
Desktop Computers, Computer Hardware Troubleshooting, Network Troubleshooting, ip adress, Remote Troubleshooting, Networking,

  • Deliver technical assistance for desktop-related IT support.
  • Offer desk-side support to local users and provide remote assistance as needed.
  • Actively monitor, track, and address customer satisfaction survey responses.
  • Demonstrate expertise in Windows support, Outlook support, Active Directory, DNS, and DHCP.
  • Troubleshoot operating system issues and configure Outlook settings effectively.
  • Exhibit strong communication skills coupled with a solid grasp of technical knowledge.