Training Mgr., Human Resources

At SeaWorld, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

Do you know the ins and outs of a learning management system? Do you put the “pro” in the performance management process? Do you have the savvy and sensitivity to deliver effective training to everyone – from the VP to the hourly employee? Join us and help drive important change while enhancing employee engagement and excitement! We have a great opportunity for you to make the most of your unique skills and spirit as a Training Manager at Discovery Cove, Aquatica, and SeaWorld Orlando

What You Get To Do

As a Training Manager, you’ll collaborate closely with our corporate training team to brainstorm, create and deliver a wide variety of ideas and content for important training materials at multiple parks. We’re looking for a proven change agent to flawlessly and independently handle our performance management process and execute a wide variety of employee engagement events and activities. You will:

• Work with Human Resource business partners to identify training needs
• Design online and on-site training and methodologies to facilitate the flow of information
• Provide course review and refinement for company-wide training
• Develop training to meet specific local legal requirements
• Implement employee surveys and manage employee survey action plans
• Deliver high-level leadership and management training
• Drive innovative training solutions in support of organizational objectives
• Analyze and apply best practices in learning technologies and instructional design
• Develop objectives/activities, multimedia, and visual aids for online and in-person interactions
• Facilitate needs assessments through focus groups, surveys, interviews, etc.
• Manage and monitor organizational training and development initiatives and cultural integration efforts
• Partner with HR and other teams to establish and maintain effective appraisal methods and measurements
• Design and execute ongoing development for Training and Development team members
• Redesign and execute orientation and onboarding processes
• Ensure compliance with company policies and legal guidelines
• Help develop and manage the Human Resources operational and labor budget
• Provide leadership to Human Resources employees regarding company culture

What It Takes To Succeed

• Bachelor’s degree in human resources or related field
• A minimum of 5 years of training experience, with at least three years in high-volume operations, human resources, or training and organizational development.
• At least two years of leadership experience
• Experience creating training content in a learning management system
• Previous experience in virtual learning design and maintenance preferred
• Background in a service industry setting desired
• Knowledge of strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources
• In-depth understanding of recruitment, selection, training, compensation & benefits, labor relations/negotiations, and personnel information systems
• Outstanding communication, interpersonal, and presentation skills
• Confident and outgoing presence
• Strong influencing skills
• Flexibility in effectively handling multiple projects simultaneously
• Excellent organizational, time management, analytical and problem-solving skills
• Ability to assimilate information effectively and formulate solutions

The Perks Of The Position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.