Business Analyst

Are you driven by the desire to enhance systems and processes? The Queensland Police Service (QPS) is seeking a talented and forward-thinking Business Analyst (AO5) to join our Business Improvement Support Team, within Information Management Services.

In this role, you will play a crucial part in coordinating and supporting efficient IT systems, developing change management processes, and providing expert advice to senior management. You will also work closely with internal and external stakeholders to identify improvements and conduct gap analysis of current and future-state processes, pinpointing shortcomings, bottlenecks, and opportunities for enhancement.

Your Key Accountabilities

The core capability requirements for this role are:

• Co-ordinate, improve and support efficient and effective IT systems and business analysis for the business unit.
• Develop and support change management process for new and enhanced processes and IT systems including supporting other areas of the business unit in this process.
• Provide advice, guidance and high-level business analysis services to determine business requirements within legislative, contemporary IT and customer experience frameworks
• Adhere to Queensland Police Service Information Technology policies, procedures, standards and practices including legislation, security, documentation and version control management
• Provide advice to management on process improvement, IT and associated issues and initiatives, including innovation, contemporary solutions, risk identification and management.
• Analyse, document, develop, test, deliver, implement and review new and innovative solutions to meet the business requirements of stakeholders
• Identify improvements and undertake gap analysis of current/future-state processes in partnership with internal and external stakeholders to identify

shortcomings, bottlenecks and opportunities for improvement.

• Work as a team member providing a challenging, innovative, equitable, ethical and safe work environment which embraces dedication, commitment, efficacy, conducive work environment, professional growth and continuous improvement.

Other

Role Requirements

• Strong experience with change management, process mapping and the Microsoft Suite (including SharePoint and Power BI) are all highly desirable.
• Applicants are advised that this role is exposed to material (written, visual and audio) of a graphic, confidential and sensitive nature.

Applications to remain current for 12 months.

Occupational group IT & Telecommunications