Head of Sales

At PeakMetrics, we stand at the forefront of narrative intelligence, harnessing the power of advanced machine learning to safeguard enterprises and government agencies from social media manipulation and narrative attacks. Our platform rapidly sifts through millions of unstructured, cross-channel media datasets, transforming them into actionable insights. By identifying adversarial online messaging, understanding its audience, and providing crucial context such as source credibility, we empower our customers to effectively respond to digital threats.

Our team tackled some of today’s most intricate media challenges, from crisis management to thwarting state-sponsored disinformation campaigns. Our goal is unwavering: to shield our clients from the risks of social media manipulation and emerging narrative threats by detecting and remediating from harmful online trends.

As the Head of Sales, you will be a key driver of revenue growth, by acquiring new customers. You will manage the full sales cycle, from lead generation and qualification to closing deals and fostering long-term client relationships. This role requires a driven individual with a proven track record of exceeding sales targets and leading a scalable sales organization while implementing processes to achieve ambitious goals. This role demands a strategic mindset, and the ability to roll up your sleeves to close deals and mentor the team. You’ll especially excel if you enjoy learning about technology products, or you have prior technical/solutions engineering experience.

You’ll work closely with cross-functional teams to align sales efforts with broader business objectives while fostering a culture of performance, accountability, and innovation.

This is a unique opportunity to join a dynamic team at a pivotal stage of growth and contribute significantly to our continued success. This role will require close collaboration with key stakeholders, particularly in product and leadership, given the anticipated evolution of our product and offerings.

Key Responsibilities

• Sales Strategy & Execution
• Develop and implement a scalable sales strategy to drive predictable and sustainable revenue growth.
• Establish sales goals, KPIs, and metrics that align with company objectives (e.g., ARR, MRR, churn, and LTV).
• Identify new market opportunities, target segments, and growth channels.
• Refine and optimize the sales process to improve efficiency and shorten sales cycles.
• Revenue Growth
• Own the sales pipeline, forecast revenue, and ensure accurate reporting.
• Lead efforts to acquire, retain, and expand customers across SMB, mid-market, or enterprise verticals (depending on company focus).
• Drive customer upselling, cross-selling, and renewal strategies to maximize LTV.
• Team Leadership & Development
• Foster a culture of collaboration, innovation, and accountability within the sales team.
• Act as a coach and mentor to team members, providing feedback, support, and opportunities for growth.
• Data-Driven Decision Making
• Leverage CRM tools (HubSpot etc.) to track key metrics, manage the sales pipeline, and generate actionable insights.
• Monitor performance metrics such as conversion rates, CAC, and retention to inform strategy.
• Use analytics to identify gaps and opportunities, iterating on strategies as needed.
• Customer & Market Insight
• Build strong relationships with key customers, acting as a trusted advisor and advocate.
• Collaborate with marketing to align on lead generation and nurturing campaigns.
• Gather market insights and customer feedback to inform product development and competitive positioning.
• Cross-Functional Collaboration
• Partner with product teams to ensure customer feedback influences the product roadmap.
• Work with customer success teams to ensure smooth onboarding and exceptional customer experiences.
• Collaborate with finance and operations to ensure alignment on pricing, discounts, and deal structures.

Qualifications

Required Experience

• 5-7+ years of experience in SaaS enterprise sales, with at least 3 years in a leadership role (e.g., Head of Sales, Director of Sales).
• Proven success in scaling and driving revenue growth in a fast-paced, high-growth environment.
• Deep understanding of sales metrics and sales methods (ARR/MRR, churn, CAC, LTV).
• Demonstrated ability to sell complex B2B solutions to mid-market and enterprise customers.

Skills & Abilities

• Strong leadership and people management skills.
• Data-driven decision-maker with expertise in CRM tools and sales analytics.
• Exceptional communication, negotiation, and relationship-building skills.
• Strategic thinker with the ability to execute tactically and pivot as needed.
• Entrepreneurial mindset with a passion for innovation and growth.

Preferred Qualifications

• Experience in SaaS, AI, Data Analytics growth stage startup.
• Enjoys understanding the technology and underlying product or has prior technical or solutions engineering experience.
• Familiarity with product-led growth strategies and sales automation tools.
• Background in launching or expanding sales operations into new markets or regions.

PeakMetrics is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

We truly believe that diversity in identity, background, thought, and perspective strengthens a team. So we are committed to creating an environment where diversity is more than a statement and all teammates have the support they need, feel a sense of belonging, and know they can truly thrive.

Compensation Range: $220K – $250K