Manager, Ecommerce Operations

Are you driven by data, passionate about producing results, committed to curiosity and collaboration? Are you ready to level up your career with one of the fastest growing companies in the US? Are you transparent, trustworthy, someone others would describe as a nice person, a good egg?

If so, Recom may be the next step you have been looking for.

At Recom, we strive for excellence in everything we do, and we are committed to helping our employees develop and advance their skills. As the top company in one of the most relevant industries in the world, we offer an exciting opportunity for you to grow your career.

Recom (www.recom.co) is the premier Amazon brand agency worldwide, and one of the fastest-growing companies in the United States. Our comprehensive solution enables global businesses to optimize their presence and to maximize their sales on the world’s top e-commerce marketplace.

We cultivate a culture of pushing boundaries to redefine expectations. We are committed to delivering exceptional e-commerce experiences. Our skilled designers, copywriters, data analysts, marketers, attorneys, developers, and logistics specialists collaborate to drive our clients’ growth, both on and off Amazon.

Our amazing team has driven continued success, reflected in our recognition by the Inc. 500’s Fastest Growing list for three consecutive years, ranking as high as #64. Recom is backed by Topspin Consumer Partners (www.topspincp.com), a private equity firm based in New York.

Role Description

We are seeking an experienced and results-oriented Manager, Ecommerce Operations to work closely with our SVP of Marketplace Logistics and VP of Marketplace Expansion. In this role, you will manage the 360-degree operations of multiple product lines, including PPC campaigns, catalog management within Amazon Seller Central, data analysis & reporting, inventory management, demand forecasting, and supply chain/logistics.

Key Responsibilities

• Amazon Advertising
• • Assist with the creation of advertising campaigns
  • Assist with keyword research and product targeting selections
  • Help maintain positive performance by monitoring bids and budgets
  • Regularly update reporting to ensure advertising campaign targets are being met
• Catalog Management
• • Maintain brand partner product catalogs across various systems
  • Create and manage listings within Amazon Seller Central
  • Submit Amazon support cases as needed
• Data Analysis & Reporting
• • Oversee the design and implementation of data collection processes, ensuring data integrity and accuracy.
  • Analyze sales, inventory, and operational performance metrics to identify trends and opportunities for improvement.
• Inventory Management
• • Execute strategies to optimize inventory levels, ensuring stock availability while minimizing holding costs.
  • Develop processes to improve inventory turnover rates and reduce obsolescence.
  • Monitor and forecast product lifecycles, ensuring alignment with sales and marketing strategies.
• Demand Planning & Forecasting
• • Create and implement demand planning models based on historical data, market trends, and business goals.
  • Collaborate with cross-functional teams to ensure accurate sales forecasts and seamless operational execution.
• Logistics & Planning
• • Oversee logistics operations, including shipping, fulfillment, and returns, ensuring efficiency and cost-effectiveness.
  • Develop strategies to optimize supply chain workflows and reduce lead times.
• Supply Chain Administrative Support
• • Manage supply chain documentation and the coordination of shared logistics documentation
  • Execute initiatives to automate and streamline administrative processes to enhance operational efficiency.

Minimum Qualifications

• 4+ years of relevant experience supporting an Amazon business, whether in a 1P or 3P model
• Advanced Excel skills, with experience in data analysis and reporting; dealing with large, complex data sets, and building reports that provide insights into performance variables

Preferred Qualifications

• Experience working in the ecommerce industry, preferably with experience in Amazon and other key marketplaces
• Strong ability to work independently, but also collaboratively across multiple teams simultaneously
• Experience working in a fast paced environment within the retail/ecommerce space
• Strong organizational skills
• Ability to create strong collaborative relationships across various teams, working together to get things done, quickly

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