Job Description
Bruntwood own, develop, manage and maintain properties across England. Our focus is on ‘Creating Thriving Cities’ which is evident across our website, so have a look to gain more of a perspective on what we do, and how we operate.
What we’re looking for in a nutshell:
We are seeking a Facilities Manager with proven experience managing a Facilities team and understanding of building and mechanical systems. The ideal candidate will have extensive knowledge of health and safety procedures and compliance requirements, with a strong focus on leading building compliance. While experience in a lab or healthcare operations background is preferred, it is not essential.
As the owner of all things Facilities Management, you will be intimately familiar with our buildings, adept at handling multiple requests in a fast-paced environment, and proactive in taking ownership of issues and driving solutions. Excellent customer service skills are crucial, as you will be highly responsive to customer requests and service issues, using your initiative to meet deadlines and make sound decisions. Additionally, you will have knowledge of general building management systems and be computer literate, able to navigate online systems and portals efficiently.
- Please download the role profile attached at the bottom of the job advert for a more detailed overview of what we are looking for in the ideal candidate.
Job purpose:
As a Facilities Manager , you and your team will bring our spaces to life, driving high standards in our buildings and providing a safe environment for our customers to work in. Reporting into the Customer Operations Manager, you are organised and know how our buildings tick. You take pride in seeing things run smoothly and efficiently. You are devoted to operational excellence, paying attention to detail and going out of your way to make sure that our customers are delighted with our level of service.
What you’ll be doing:
- Provide a pivotal role in our day to day operations
- Coordinate and manage the Facilities Team Members who run our buildings, and implement new processes and procedures that enhance our service
- Oversee and manage the compliance requirements related to building operations, ensuring all health and safety regulations are met.
- You must be relentless on standards and take full accountability on a daily basis
- Develop a one team approach with support teams – Community, Technical, Risk and Asset Management to ensure we have a consistent and collaborative approach to getting things done.
- Link into the contract management team, feeding in on contract performance at all times. Find innovative ways to streamline and enhance service delivery, while keeping an eye on the bottom line.
- Coach, develop and mentor your team so that they fully embrace their role in providing a first time fix.
In addition to the salary shown you will be entitled to a number of other excellent benefits including:
- 28 days holiday plus you get your Birthday off work – and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time – there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity – 26 weeks fully paid leave
- Interest freelearning loans to help you develop new skills
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back – The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
Our operations team makes up a huge part of our workforce. Therefore it’s incredibly important to us that we recruit from diverse backgrounds to reflect the communities we operate in, and ultimately achieve our goal of creating thriving cities that are completely inclusive.
We’re keen to see applications from diverse backgrounds and actively drive our selection process to be as inclusive as possible for interviews.
We’ll always do our best to accommodate any adjustments you need at interview. So please highlight this in your application form. If selected, we will get in touch and discuss this before your interview.
- Please note the job description attached to our website application form is titled ‘Facilities Team Leader’ which is the job title for this role as part of our internal structure.