Clinical Partnerships Advisor – US

Founded in 2020, Lavender is the largest nurse-owned and operated online psychiatry and therapy office in the United States. Our extraordinary team of 100+ talented and like-minded folks works remotely from across the United States, Canada and the Philippines to collaboratively increase access to high-quality, high-touch mental healthcare. Lavender is a human-first organization and our people embody:

• A bias towards action
• A capacity for self-direction
• Originality and creative instincts
• Courageous and bold thinking
• And the potential to achieve even more

If you’re looking for a fast-paced, constantly evolving environment where your voice matters and you can truly have an impact creating high-quality, user-centric mental health services, we want to hear from you!

Lavender is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives and background will lead to a better environment for our team and a better experience for our clients. We strongly encourage people of colour and members of the LGBTQ+ community to apply.

The Opportunity

• Join our team as a Clinical Partnerships Advisor, where you’ll build and nurture relationships with healthcare providers, colleges, and employers in the United States to expand access to high-quality telehealth services. You’ll take the lead in developing referral pathways, identifying new market opportunities, and driving strategic growth while representing our brand with professionalism and warmth. If you thrive on connecting people, problem-solving, and making a real impact in mental healthcare, we want to hear from you!

Responsibilities

• Establish and nurture new and existing relationships with referral partners (e.g., therapy offices, specialty clinics, PCPs, FNPs, colleges, etc.) in the United States
• Problem solve, implement and execute referral pathways for various partners, finding solutions that support their needs within Lavender’s existing infrastructure
• Find opportunities in new US markets or with new partners by attending conferences, responding to listserv opportunities, researching new markets and identifying where strong potential referral partners exist
• Take initiative in new and existing territories to build relationships and partnerships
• Manage metrics and ROI

Required Qualifications

• Degree in healthcare administration, business, marketing, public health, social work, or a related field or an equivalent combination of education and experience
• Understanding of US healthcare market and potential partners
• 3–5 years of experience in healthcare partnerships, business development, provider relations, or a similar role within telehealth, mental health, or primary care settings
• Experience working with referral networks such as therapy offices, primary care providers, FNPs, and specialty clinics
• Strong relationship-building and networking skills with a proven ability to engage and maintain partnerships with healthcare professionals and organizations
• Sales and business development skills, including market research, lead generation, and pipeline management
• Ability to analyze and develop ROI metrics to measure partnership success and business growth
• Strong written and verbal communication skills to represent the company in a professional and approachable manner
• Willingness and ability to travel to the US for conferences, meetings, and networking events as needed
• Passion for mental health and telehealth innovation, with an understanding of the industry landscape and challenges in the US
• Aligned with Lavender’s values: First, be kind; Act with integrity; Grow together; Be exceptional; Celebrate & have fun; Nurture ideas (inclusivity, diversity, equity, access & service)

Benefits

• Lavender offers competitive compensation based on experience
• A caring, spirited, and experienced team. We are nurse founded and led.
• Be part of a company that is truly making a difference in the world
• Work remotely with the full support of an expert team
• An international work environment that embraces diversity and inclusion
• Be part of a growing startup where you have the opportunity to help shape the company
• Company-sponsored in-person meetups (so far we’ve gathered in New York and Mexico!)
• Competitive compensation
• Annual bonus
• Annual giving program – donation to a chosen charity by Lavender
• Book clubs & other community events