Product Manager

What We’ll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation – we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our billing and analytics team within Order Management Solutions.

What You’ll Bring

This role owns and executes implementation of the platform roadmap, including gathering stakeholder requirements, as well as engaging Solutions leadership.

This Position Will Help Evolve Fundamental Capabilities To Create a Market-leading Platform That Will Enable Implementation Of Growth Solutions. This Position Will

• Review contract language and translate into SQL / requirements for billing data collection
• Create functional requirements based on customer analytics requests
• Attend weekly stand-up calls with global engineering resources
• Test billing releases and reporting/dashboard releases
• Document existing systems and internal processes
• Research operational issues
• Continuously monitor products for automation opportunities
• Manage the hand-off between product and development teams
• Ensure engineering deliverables meet business and functional requirements
• Assist with corporate/department projects such as data purge, vulnerability scan remediation

This role will focus on planning and execution of the roadmap.

Strategy

• Gather product intelligence product, create recommendations for improvement to improve competitive position in the market, validate and refine our platform roadmap.
• Partner closely with Solutions, Global Technology, Global Delivery and Lines of Business in defining, agreeing and executing platform strategy

Planning

• Help to identify new functionality to meet market/customer needs
• Build platform development roadmaps in partnership with Solutions, Global Technology, Global Delivery and Lines of Business stakeholders
• Contribute to strategic planning initiatives for analytics solutions

Execution

• Execute on the product development roadmap
• Together with the engineering team, manage the SAFe process for the products
• Collaborate closely with Solutions, Global Technology, Global Delivery and Lines of Business stakeholders
• Design and develop mock-ups of new functionality and/or new recommendations
• Manage relationships with key internal stakeholders

Required

Impact You’ll Make:

• Bachelor’s degree in business or an analytical field such as engineering, etc
• US telecom industry background is a plus
• Experience with business intelligence tools (Tableau, Intellicus, etc)
• Experience with billing/accounting systems
• Experience with Jira change management systems and processes
• Advanced skills using Microsoft Office tools such as manipulating complex Excel formulas, pivot tables, and charts to provide detailed analytical reports
• Excellent analytical, troubleshooting, and problem-solving skills
• High attention to detail and accuracy
• Excellent written and verbal communication skills with internal and external stakeholders
• Ability to write and QA new, complicated SQL scripts

We’d Love To See

• Ability to work independently in a fast-paced environment, prioritizing tasks according to business needs and seeking to contribute significantly
• Ability to create automated or scheduled reporting so reports are distributed without manual intervention
• Ability to collaborate and work with peers globally to provide support, input, and assistance as needed to meet the requirement of the role
• Proven ability to analyze data, troubleshoot for errors and inconsistencies and work to solve with minimal management involvement
• Ability to pay attention to detail and have a knack for producing accurate, error-free reports

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Advisor, Product Management