[ELM] Executive Assistant

The Executive Assistant (EA) to the CEO plays a critical role in enabling the CEO to focus on strategic priorities by managing administrative, operational, and communication tasks effectively. The EA ensures seamless coordination across departments, compiles essential reports, organizes meetings with department heads, and acts as the CEO’s key liaison with internal and external stakeholders. This position requires exceptional organizational skills, strong attention to detail, and the ability to handle sensitive information with discretion.

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Key Responsibilities

Administrative and Operational Support:

• Manage the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.
• Prepare agendas, reports, and presentations for meetings and events.
• Organize and maintain confidential files, records, and correspondence.
• Support the planning and execution of key company events, including annual general meetings, board meetings, and organizational celebrations.
• Coordinate logistics, prepare materials, and manage communications for these events.

CRM Management

• Manage and update the Sales CRM system to ensure all information is accurate and current.
• Perform data entry and regularly review CRM entries for completeness and accuracy.
• Generate CRM reports for senior management as needed.

Follow-up And Closure Of Action Items

• Track action items assigned to the CEO ensuring they are completed on time.
• Follow up with relevant parties to obtain updates and close action items.
• Maintain a log of completed and pending tasks, providing regular updates to the senior management team.

Confidentiality And Time Management

• Handle sensitive information with the utmost confidentiality.
• Manage time effectively to balance multiple priorities and deadlines.
• Represent the CEO professionally in all interactions.

Departmental Reporting And Coordination

• Establish and maintain a standardized reporting system for all departments.
• Develop and share report templates to ensure consistency in departmental submissions.
• Compile and review reports from department heads, summarizing key insights and trends for the CEO.
• Archive reports systematically for easy access and future reference.

Project Management Support

• Track and follow up on key projects, deliverables, and initiatives across departments.
• Collaborate with department heads to identify challenges and brainstorm solutions.
• Provide progress updates to the CEO on critical initiatives.
• Conduct research and gather information for special projects, reports, or presentations.
• Assist with special projects and other administrative tasks as needed.

Skills And Qualifications

• Education: A minimum of a diploma in Business Administration, Secretarial Studies, or a related field. A bachelor’s degree is preferred.
• Experience: At least 1-2 years of experience in an administrative or executive assistant role, preferably supporting C-suite executive.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and digital tools (Clickup).
• Experience with CRM systems, preferably Sales CRM.
• Strong organizational and multitasking abilities.
• Excellent time management skills.
• Ability to work independently and handle confidential information with discretion.
• Facilitate effective communication.

Benefits

• Competitive salary with performance bonus.
• Dental and medical benefits
• Professional development and training opportunities.
• Regular working hours from Monday to Friday
• Dress Code – Smart Casual (T-shirt and Jeans) in office and Formal Wear when meeting customer