DevOps and Site Reliability Engineer

Members of the Baseball Systems team at the Boston Red Sox are focused on designing, building, and refining the software and data pipelines used within Baseball Operations. These tools and applications are an integral part of the decision-making process, are directly integrated in the workflows of all departments within Baseball Operations, and provide an efficient, consistent, and accessible experience when interacting with our internal data sources and applications.

POSITION OVERVIEW:

The DevOps & Site Reliability Engineer, Baseball Systems position will be a member of the baseball operations software development team and is responsible for the cloud operations and automation supporting all Baseball Operations systems. This individual will work closely with members of baseball operations to understand business requirements that drive the analysis, design, and long-term roadmap of a best-in-sport automation and cloud operations framework. This position is responsible for Azure operations, deployment automation, and will collaborate closely with colleagues on the software development team and baseball operations personnel from all departments.

RESPONSIBILITIES:

• Design, build, and maintain robust and scalable cloud infrastructure on Azure, including virtual machines, containers, storage, and networking.
• Develop and implement automation solutions using tools such as Terraform, Ansible, or Azure DevOps to streamline infrastructure provisioning, configuration management, and deployments.
• Build and maintain continuous integration and continuous delivery (CI/CD) pipelines using Azure DevOps or similar tools.
• Monitor and troubleshoot production systems, identify and resolve performance bottlenecks, and implement proactive measures to prevent outages.
• Collaborate with development teams to improve software delivery processes, promote best practices, and ensure system reliability.
• Participate in on-call rotations and provide timely support for production issues.
• Stay up-to-date with the latest technologies and trends in cloud computing, DevOps, and SRE.

COMPETENCIES:

• Aptitude and ability to document and create frictionless CI/CD pipelines.
• An understanding of general engineering practices in the collaboration of achieving performant cloud solutions & DevOps practices.
• Ability to pick up quickly and think both creatively and critically to solve problems.
• A basic understanding of contemporary baseball and/or sports analysis and development practices.
• A team-player that collaborates effectively with technical and non-technical stakeholders.

ADDITIONAL QUALIFICATIONS:

• 3+ years of experience in a DevOps or SRE role.
• Strong experience with Azure cloud platform services, including compute, storage, serverless functions, APIs, and security.
• Proven experience in building and maintaining CI/CD pipelines using tools like Azure DevOps, Github Actions, or similar
• Proficiency in scripting languages such as Python or Bash for automation tasks.
• Experience with infrastructure-as-code tools such as Terraform, Ansible, or Puppet.
• Strong understanding of networking concepts, including VPCs, subnets, routing, and security groups.
• Experience with containerization technologies such as Docker and Kubernetes.
• Experience with integration with Slack.
• Excellent communication and collaboration skills.
• Strong problem-solving and analytical skills.

In addition to the above requirements, all roles within Baseball Operations are expected to effectively demonstrate our universal competencies related to problem solving, teamwork, clarity of communication, and time management, along with embodying our culture of honesty, humility, relentlessness, and commitment to DEIB.