Client Advisor

As a Client Advisor in one of our stores, your role is to convey the Brand’s values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalized experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening skills.

Job responsibilities

Duties & Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every client and provide the best client experience through the delivery of premium customer service, product knowledge and expertise
• Strive to discover our clients and their every need, to guide them across the Brand
• Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
• Proactively reach out to your clients in order to achieve individual and team goals
• Perform as a team player and participate in all activities contributing to the overall objectives of the store
• Learn and master brand and product knowledge

Profile

Key Requirements

• Excellent communication skills with pleasant disposition
• Retail or Service Industry experience of minimum 5 years
• Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
• Adaptable and a fast learner with client centric mentality
• Possess a professional attitude with a mindset of curiosity and empathy
• Experience in luxury retail is a plus

Additional information

This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’- someone who is seeking to grow their career in a luxury retail environment, has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele.

As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive unparalleled career development opportunities, both within Louis Vuitton and the LVMH Group.

Reference LVM26816