Job Description
Responsibilities
Job Description
Email
- Route Planning & Optimization:
- Develop and implement efficient delivery routes for B2B deliveries to customers.
- Utilize transportation management systems (TMS) to plan routes, assign deliveries to drivers, and track progress.
- Optimize routes to ensure timely deliveries and minimize transportation costs.
- Delivery Management:
- Oversee daily B2B delivery operations, ensure all deliveries are completed on time and according to customer specifications.
- Monitor driver performance and adherence to delivery schedules.
- Manage delivery exceptions or customer issues, ensure prompt resolution.
- Driver Management:
- Provide guidance and support to drivers on delivery routes, procedures, and safety protocols.
- Ensure drivers maintain proper documentation and complete deliveries accurately.
- Address driver concerns and performance issues.
- Safety & Compliance:
- Ensure adherence to all safety regulations governing B2B deliveries.
- Conduct regular safety checks on vehicles and ensure proper maintenance procedures are followed.
- Promote a culture of safety awareness among drivers.
- Client Relationship Management:
- Maintain a strong working relationship with our clients
- Communicate effectively with clients regarding delivery schedules, any issues, and performance metrics.
- Address customer concerns and ensure satisfaction.
- Performance Management:
- Track and analyze key performance indicators (KPIs) related to B2B delivery operations, such as on-time delivery rates, route efficiency, and driver performance.
- Identify areas for improvement and implement strategies to enhance delivery performance.
Other
- Work location: 37 Joo Koon Circle
- Working hours: Monday – Friday, 8.30am to 6pm
- Contract duration: 1 year
Skills
transportation
Job Id
887061
Country
Singapore
Job Posted By
R
Rebecca Lim
Nov 28 2024
Grocery Logistics of Singapore Pte Ltd
Grocery Logistics of Singapore Pte Ltd
Singapore