IT HelpDesk Support

As an Electronic Money Institution licensed by the Central Bank of Cyprus, we offer a wide range of financial services, including payments, e-money issuance, and identity verification. Our advanced anti-fraud and anti-money laundering systems ensure the highest level of security for our customers.

We are a global company with offices in multiple countries, and our team is committed to delivering exceptional customer service and innovative solutions.

Join us and be part of a team that’s shaping the future of finance.

Responsibilities

• SAR/STR Evaluation: Evaluate all submitted SARs/STRs and prepare comprehensive reports for submission to the local FIU, ensuring that they meet regulatory standards and internal policies.
• Liaising with Authorities and Banking Partners: Act as the main point of contact for requests for information requests from the local FIU, police, other authorities, and banking partners, ensuring that all requests are handled professionally and promptly.
• Post-transaction monitoring: Responsible for clearing and investigating alerts generated by post-transaction monitoring systems to identify and escalate suspicious activity in line with regulatory requirements and internal policies.
• Sanctions Screening: Conduct daily sanctions screening for all clients and relevant persons, identifying any potential matches with sanctions lists and taking appropriate action when required.
• Collaboration with Internal Teams: Work closely with the Compliance Onboarding Team and Transaction Monitoring Team to address any findings related to sanctions screening or suspicious activities.
• Client Announcements: Manage the announcement and compliance review process for new clients, the introduction or removal of products, and client terminations, ensuring that all relevant stakeholders are informed and regulatory requirements are met.
• Risk Mitigation: Identify and escalate any AML/CTF risks, ensuring that appropriate actions are taken to mitigate them in accordance with company policies.
• Record Keeping: Maintain thorough records of SARs/STRs, sanctions screenings, and all communications with authorities, ensuring documentation is compliant with regulatory and internal standards.
• Training & Development: Stay up-to-date on regulatory developments related to AML/CTF and sanctions regulations, participating in ongoing training as needed.

Skills

• In-depth understanding of AML/CFT regulations, particularly in relation to SAR/STR submissions.
• Familiarity with sanctions compliance, including knowledge of key sanctions lists (e.g., EU, UN, OFAC).
• Ability to investigate and clear alerts generated by post-transaction monitoring systems, with a strong understanding of identifying and escalating suspicious activity in compliance with regulatory requirements and internal policies.
• Exceptional written and verbal communication skills to prepare detailed reports and liaise effectively with authorities, banking partners, and internal stakeholders.
• Professional and diplomatic approach to handling sensitive and confidential information.
• Proficiency with sanctions screening tools and compliance software.

Requirements

• Bachelor’s degree in Law, Finance, Business, or a related field.
• Relevant AML/CFT certifications (e.g., ACAMS, ICA, or CySEC AML Certification) are desirable.
• Minimum 2-3 years of experience in a similar AML role.

Benefits

• Private health insurance plan fully sponsored by the company from day one
• 21 days of Annual Leave (reaching up to 30 days)
• Birthday leave
• Happy hour with drinks and snacks every Friday
• Employee Training plans
• Benefits card with exclusive discounts to shops, restaurants, private school etc
• Sports Benefit participation scheme ( Platinum Package)
• Employee Referral bonus
• Internal cafeteria with barista, unlimited snacks, fruits, coffee
• Performance Bonus
• Employee wellness application ( mental, financial, nutritional )
• Gaming Corner