Head of Business Operations

We are seeking a highly experienced and driven Head of Business Operations to lead our business teams and drive efficiency and growth. Turfsport, a leading company in the sports betting and gambling industry in South Africa, is looking for a professional with a deep understanding of the both retail and online industry, strong leadership skills, and the ability to implement operational excellence in a fast-paced, dynamic environment.

Key Responsibilities

• Operational Process Development and Management
• Design, implement, and optimize operational and business processes to maximize efficiency and business outcomes
• Lead and oversee key business teams, ensuring alignment with company objectives and delivering results
• Translating the company’s strategic goals into actionable operational strategies to support the company’s growth initiatives
• Financial Performance
• Managing budgets, monitoring expenditures, and ensuring financial sustainability
• Tracking financial and operational KPIs to ensure profitability and minimize risks
• Integration and Business Development
• Oversee platform integrations and new business projects, ensuring successful execution and seamless operations
• Collaborate with key stakeholders to define priorities, allocate resources, and manage timelines for critical projects
• Actively participate in business negotiations and represent company interests in strategic partnerships
• Team Leadership and Cross-Functional Communication
• Building a strong corporate culture based on performance and teamwork
• Ensure effective communication and collaboration across departments. Act as a key liaison for resolving issues and addressing challenges across multiple teams and projects
• Risk Management and Performance Monitoring
• Proactively identify and mitigate operational risks while maintaining business continuity
• Monitor and analyze performance metrics to ensure the company achieves its financial and operational goals
• Implement best practices to ensure sustained business growth and efficiency
• Change Management
• Ensuring the company’s flexibility and ability to adapt to market or strategic changes

Requirements

• Degree in Business Administration, Economics, Finance, or a related field
• Proven track record in the similar position in the sports betting or iGaming industry
• Driven, self-starter personality with desire to achieve more
• The ability to see the big picture and identify key areas for growth
• Hands-on experience in analyzing, building and optimizing scalable business processes to achieve financial and strategic results
• Solid experience in budgeting, analysis, and cost management, with a focus on achieving profitability
• Strong ability to lead, motivate, and manage diverse teams in a high-pressure environment
• Exceptional communication and negotiation skills, with the ability to manage relationships with key stakeholders effectively
• Reporting to the CEO and the board of the Company

Why Join Us?

• Be a part of a leading company in the sports betting industry with global ambitions
• Take ownership of key operational processes and contribute to the company’s success
• Work in a fast-moving, high-growth environment where your ideas and efforts will directly impact business outcomes