Head of Operations (m/f/d)
Job Description
CTDI is a full service, global engineering, repair and logistics Company providing best cost solutions to many of the world’s premier brands. We support the entire product life cycle, from original design input, pre-sales testing, local customization and configuration through to our field support activities that include technical assistance as well as product repair, replacement and refurbishment programs.
Your Tasks
- Management and control of the operational organization on a daily basis
- Responsibility for the results (P&L) of the branch
- Ensuring performance according to customer requirements
- Ensure
- compliance with the ESD requirements
- that training needs are identified, and trainings will be performed and documented
- that work instructions are available and up to date
- that the internal (department) organization is defined
- that for every function (employee) the tasks and the qualification requirements are defined
- Continuously promote improvement process
- Monitor performance and quality parameters
- Support quality audits in cooperation with Local and Corporate Quality representatives
- Resources planning and personnel responsibility
- Manage technology relocation and in sourcing projects
- Show the degree of capacity utilization and optimization potential
- Implement new projects in cooperation with Program Management
- Management and control of operational inventory
- Ensure that all relevant test and measuring devices are calibrated on time
Your Qualifications
- Significant experience in Operations (Repair/Logistics)
- Experience in (re-)designing and managing service processes, improving efficiency by changing perspectives and “re-thinking” the status quo
- Ability and willingness to energize, motivate and guide individuals and teams
- Shows and applies positive emotions, empathy, and excitement
- Good communication and decision-making skills
- Proven leadership, team building and change management skills
- Fluent in English, knowledge of Italian is appreciated
We are waiting for your resume at [email protected]