Hostess
Job Description
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
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- Responsible receive guests in any outlet and escort them to tables by standard way.
- Assigned to work in bars or restaurant
- Inform customers about order alternatives and encourage the sales of targeted services.
- Deliver maximum service in each unit, keeping in line with service rules.
- Maintain and any personal belongings of customers those have been left in the workstation and hand such belongings over to her supervisors.
- Comply with the departmental instructions and procedures published by the F&B Department.
- Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.
- Comply with operational rules.
- Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.
- Attend the orientation training.
- Undergo two performance assessments each year.
- Strive to achieve 100% customer satisfaction.
- To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
- To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
- To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
- Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.
- Carry out all other duties assigned by managers and hotel management not specified in the job description.
Qualifications
- Education: At least a high school or vocational diploma
- Experience: At least 2 years of experience in the industry.
- Foreign Language: English is required.
- Courses and Training: Vocational trainings and seminars.
- Computer Literacy: Not required.
- Skills: Basic knowledge of the products and services in the related field
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- Resume *. We accept .pdf, .doc, and .docx formats.
The file must be of type doc, pdf, docx and not exceed 2MB.
- these questions are a must
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Thank you for applying!
Good luck!