Business Operations Associate
Job Description
About Our Client ??
The mission is to empower teams to become great storytellers.
The vision is to build dynamic visual experiences.
More than 15,000 teams use the platform to tell better, more engaging product stories, and assistance is needed in spreading the word! The team comprises former members from well-known companies and believes in creating beautiful, easy-to-use products that significantly enhance how software companies showcase their products at every stage of the customer journey.
About the Role
In the **Business Operations Role**, you will play a crucial part in ensuring that business operations run smoothly and efficiently. This high-impact role involves collaboration with multiple teams—including sales, marketing, customer success, and product—to identify and resolve operational challenges. You will analyze data, develop processes, and provide actionable insights to support effective scaling.
This role is ideal for someone who is highly analytical, resourceful, and eager to learn in a dynamic, high-growth environment.
What You’ll Do
– Deliver high-quality financial and business performance reporting to spot trends, assess risks, and identify opportunities for improvement.
– Develop and implement scalable processes to enhance operational efficiency across teams.
– Support sales and finance leadership in quarterly strategic planning, including forecasting and financial metric analysis.
– Collaborate with leadership to establish financial goals, monitor performance against targets, and provide actionable recommendations.
– Partner with data and engineering teams to develop automated data reporting and analytics tools.
Who You Are
– 3-5 years of experience in management consulting, investment banking, or business operations.
– Comfortable with data: Proficient in analyzing data, particularly with SQL, Python, and Excel.
– Deep understanding of B2B, sales-led motions, pipeline management, and forecasting. Experience in building sales and marketing systems is advantageous.
– Excellent presentation skills, especially for conveying complex analyses to a broader audience.
– Nice-to-have: Experience with Salesforce administration.
Benefits
– Competitive salary and meaningful equity
– Unlimited PTO and sick days
– 401k, along with 100% coverage on top-tier Health, Dental, and Vision insurance
– $500 a month remote work stipend
– Remote-first and meeting-light culture
– Biannual team retreats
– Access to the latest productivity software such as Notion, Linear, and Superhuman
– A team that values diversity and inclusion
Compensation
– $130k-$150k per year plus meaningful equity
Values ??
– **Be a coach:** The aim is to support both customers and team members in reaching their full potential. A team member acts as both a colleague and a customer.
– **Carry the weight:** Ownership is key. Team members empower each other and lead through necessary changes.
– **An open book:** Transparency is valued. Sharing information enhances teamwork and fosters a diversity of thoughts and opinions.
– **Play as a team:** Collaboration is essential for building meaningful projects. High standards and teamwork go hand-in-hand.
– **Be kind:** Honesty and kindness can coexist. Striving for kindness across different cultures and backgrounds is priority.
While the team operates globally, new members are preferred to work in a hybrid environment based in San Francisco, CA.