Job Description
- Maintaining a deep knowledge of company products and services. (Preferred : BFSI Products)
- Building and maintaining strong relationships with prospective and existing clients.
- Ensuring smooth communication with internal stakeholders as well as client
- Identifying clients’ needs and requirements and proposing suitable solutions.
- Providing clients with comprehensive product/service consultations and guiding their decision-making process.
- Resolving complaints and issues efficiently and in a timely manner.
- Meeting sales/revenue targets.
- Upselling and cross-selling products/services to clients.
- Researching and pursuing new business opportunities.
