Customer support executive/ Chat support executive

Job Description

Skills:
Customer Service, Customer Satisfaction, Communication, customer support, voice process, customer care,

Job Overview

Customer Support Executive at Visheshwar Enterprises, a prominent Recruiting and HR consultant firm. Full-Time role in Bangalore or Navi Mumbai with a focus on Customer Service. Salary range: Competitive. 501-1000 employees.

Qualifications And Skills

  • Strong communication skills to effectively interact with customers
  • Ability to prioritize and manage multiple tasks efficiently
  • Passion for delivering exceptional customer service
  • Quick learner with a positive attitude
  • Fresher: Less than 1 year of experience in Customer Support
  • Knowledge of Customer Service principles and practices

Roles And Responsibilities

  • Provide excellent customer service and support via phone, email, and chat
  • Resolve customer queries and issues in a timely and professional manner
  • Maintain a high level of customer satisfaction and retention
  • Collaborate with internal teams to address customer needs
  • Document customer interactions and feedback for improvement

Interested candidates should DM me their CV on 8318728162 or call me directly

Anjali HR