Medical Office Administrator/Billing Specialist

Job description

FMC is looking for an experienced medical office administrator with medical billing/coding skills for a primary care/family medicine clinic. The ideal candidate will have customer service oriented personality with positive energy, who will welcome our patients and help them feel at home. Our stress-free Scottsdale integrative medicine clinic will welcome an individual who will be a face of the primary care practice with concierge services. The candidate will have opportunity to grow and enjoy the benefits of well established and reputable practice.

Responsibilities:

• Strong leadership skills with the ability to effectively manage a team.
• Oversee the day-to-day operations of the office, ensuring smooth and efficient functioning.
• Assume responsibilities for all aspects of front office and assisting back office.
• Establish and maintain an efficient and responsive patient flow system.
• Ability to recognize challenges before they occur and proactively address to effectively manage it.
• Handle front desk duties, including greeting visitors, answering phone calls, and responding to inquiries.
• Manage a team of office staff, providing guidance, training, and support as needed.
• Ensure phone etiquette is maintained by all staff members and handle any issues or concerns related to phone systems.
• Develop and implement training programs to enhance the skills and knowledge of office staff.
• Ability to effectively handle scheduling to maximize productivity by ensuring minimal clinician “downtime” due to patient cancellations/no shows.
• Assume Medical Assistant responsibilities when needed
• Research and consolidate information required for analysis of revenue cycle operations.
• Benefits and eligibility verification and insurance updates.
• Obtain and document insurance pre-authorizations in patient accounts.
• Ensure coding accuracy, and daily clean claim submission.
• Complete daily requests for additional information, medical records, etc. from insurance companies.
• Read and interpret insurance explanation of benefits and accurately post service reimbursement to patient accounts.
• Follow/resolve denials, under-pays and over-pays.
• Identify opportunities and areas for front-end improvement to affect favorable reimbursement outcomes.
• Resolve patient insurance concerns and account balances.
• Utilize reports to follow-up on aging claims/encounters.
• Collecting, handling, posting payments, generating patient’s statements, etc
• Prepare charts for clinic verifying referrals/authorizations are obtained for the appropriate insurance plans and obtaining pertinent information relating to patient visit.
• Experience with medical billing, credentialing, contracting.
• Knowledge of medical terminology and procedures.
• Knowledge of creating and maintaining SOPs and be responsible for all aspects of being compliant with Health Department.
• Manage and organize files, ensuring proper documentation and record keeping.
• Perform other duties as assigned.
• Interact with IT, phone system, EHR portal, office personnel, etc

Qualifications

• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Experience with EClinical Works (ECW)
• Proven experience in medical office management.
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work
• Dependable – more reliable than spontaneous
• People-oriented – enjoys interacting with people and working on group projects
• Adaptable/flexible – enjoys doing work that requires frequent shifts in direction
• Detail-oriented –would rather focus on the details of work than the bigger picture
• Achievement-oriented –enjoys taking on challenges, even if they might fail
• Autonomous/Independent –enjoys working with little direction
• Innovative –prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance –thrives in a high-pressure environment

If you are a motivated individual with excellent organizational skills and a passion for managing an office environment, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $23.00 – $27.00 per hour

Benefits:

• Employee discount
• Free health screenings
• Free parking
• Opportunities for advancement

Medical Specialty:

• Allergy & Immunology
• Holistic Medicine
• Hyperbaric Medicine
• Internal Medicine
• Primary Care

Schedule:

• Monday to Friday

Company Description

Very reputable, well-established, privately owned Primary Care with Holistic approach in Central Scottsdale!

Very reputable, well-established, privately owned Primary Care with Holistic approach in Central Scottsdale!