Associate, Talent Acquisition Operations

Department: Talent Acquisition (TA) Team

Location: New York (Hybrid)

Job Type: Full-time, Entry-Level

About The Role

We are seeking a detail-oriented and highly organized Associate to join our Talent Acquisition Operations team. This role is ideal for an individual looking to kick-start their career in recruitment operations while gaining hands-on experience in the hiring and onboarding process. You will play a key role in ensuring a seamless candidate experience from offer extension to onboarding.

Key Responsibilities

Offer Letter Support & Documentation:

• Draft, review, and process offer letters with accuracy and efficiency.
• Ensure all offer details align with company policies, job requisitions, and approvals.
• Maintain compliance with internal guidelines, legal requirements, and industry best practices.

Candidate Communication & Coordination

• Serve as a point of contact for candidates regarding offer details, required documents, and onboarding next steps.
• Coordinate closely with recruiters, hiring managers, and HR teams to facilitate a smooth offer process.
• Address candidate inquiries and provide timely updates on offer-related matters.

Data Management & Compliance

• Accurately update and maintain candidate records within the Applicant Tracking System (ATS).
• Ensure all required documentation is collected, verified, and stored in compliance with company policies.
• Track offer acceptance rates, candidate feedback, and report key hiring metrics to improve processes.

Process Improvement & Collaboration

• Support the TA team in identifying and implementing efficiencies in the offer letter process.
• Assist with audits and documentation reviews to ensure data integrity and compliance.
• Work closely with different teams to support policy updates and system enhancements.

Qualifications & Skills

• Bachelor’s degree in a related field
• Strong attention to detail and ability to manage multiple tasks with accuracy.
• Excellent written and verbal communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with an ATS (Workday, Jobvite, Greenhouse, etc.) is a plus.
• Customer-service mindset with a proactive and problem-solving attitude.

Why Join Us?

• Gain foundational experience in talent acquisition and HR operations.
• Work in a fast-paced, collaborative, and supportive environment.
• Opportunities for career growth and professional development.

If you are passionate about HR and excited to be part of a team that shapes the candidate experience, we encourage you to apply!

The base salary for this position at the time of this posting is $35,000 – $75,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. We offer a competitive benefits package, please visit https://www.wpp.com/careers/wellbeing/benefits-at-wpp-in-the-us for more details.

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